Terms of Service

1. About This Website

This website is operated by Backmarkte, located at 7 Park Row, Leeds, LS1 5HD. The website provides information about our refurbished device services and allows customers to enquire about and purchase pre-owned digital devices. The website is intended for use by individuals and businesses in the United Kingdom.

2. Use of the Website

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable UK or international law.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to any part of the website or its underlying systems.
• Use automated tools to scrape, copy, or extract content from the website without our written permission.
• Submit false or misleading information through our contact form or order process.
• Engage in any conduct that could damage, disable, or impair the website's functionality.

3. Orders & Contracts

When you place an order with Backmarkte, you are making an offer to purchase the specified device at the stated price. A contract is formed when we send you an order confirmation email. We reserve the right to decline orders at our discretion, for example if a device is no longer available or if we suspect fraudulent activity.

Prices are shown inclusive of VAT at 20%. We reserve the right to correct pricing errors; if a pricing error affects your order, we will contact you before processing.

4. Consumer Rights

Your statutory rights as a consumer under UK law are not affected by these Terms. In particular, the Consumer Rights Act 2015 applies to all purchases made through this website. You have the right to goods that are of satisfactory quality, fit for purpose, and as described.

Our 30-day return policy and 12-month warranty are in addition to, not instead of, your statutory rights.

5. Limitation of Liability

To the extent permitted by law, Backmarkte's liability to you in connection with any order or use of this website is limited to the value of the order in question. We are not liable for indirect, consequential, or incidental losses, including loss of data, loss of profits, or business interruption.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

6. Intellectual Property

All content on this website, including text, images, SVG graphics, and code, is the property of Backmarkte or its licensors and is protected by copyright. You may not reproduce, distribute, or create derivative works from our content without our written permission.

7. Third-Party Links

This website may contain links to third-party websites (e.g., Citizens Advice, ICO). These links are provided for information only. Backmarkte has no control over the content of third-party websites and accepts no responsibility for them.

8. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the website after any changes constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

If you have questions about these Terms, please contact us at [email protected] or write to us at 7 Park Row, Leeds, LS1 5HD.